Last updated August 12, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@needprayer.info to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Need Prayer Inc

Attn: Returns

RMA#

2560 Kingston Drive

Corona, California 92881

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

• Event Tent

For defective or damaged products, please contact us the contact details below to arrange a refund or exchange.

Please Note

• A $25.00 restocking fee will be charged for all returns more than $50.00.
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@needprayer.info

Last updated August 12, 2024

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order your place with us.

SHIPPING & DELIVERY OPTIONS

We offer shipping through USPS and in some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Shipping Method:                  Standard – 3 to 5 days

Shipping Fee:                                             $15

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is packaged, we will send an email with tracking information.

INTERNATIONAL SHIPPING

We do not offer international shipping.

QUESTIONS ABOUT THIS POLICY

If you have any further questions or concerns, you may contact us by email: info@needprayer.info.